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Cookie Policy

Our last update to this Cookie Policy was: 16 May 2019.

This Cookie Policy applies to our website at: www.legalshield.co.uk and LegalShield’s mobile applications (referred to for convenience in these terms as "Website").

This Cookie Policy forms part of our website terms of use which are available here https://legalshield.co.uk/terms-of-service. By using this Website you agree to our website terms of use including this cookie policy in accordance with our website terms of use.

Capitalised terms used in but not separately defined in this cookie policy are defined in our website terms of use and have the same meanings.
By accessing and continuing to use our Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.
Any changes to this policy will be posted here and we reserve the right to vary this policy from time to time. Your continued use of our Website after any such change has been posted will constitute your agreement to any such changes. We strongly suggest that you revisit our Cookie Policy in order to ensure that you are informed of the current Cookie Policy for our site.

Our Use of Cookies

Like many companies, our Web uses "cookies". A cookie is a small file of letters and numbers that is placed on your computer's hard drive when you visit certain websites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify Website features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. For more information on cookies please visit: http://www.allaboutcookies.org/.

Most of the cookies we use are "functionality cookies" which are used to recognize repeat visitors to the Website and "analytics cookies" which monitor how visitors use our Website and give us a better understanding of what content visitors are spending most time accessing.

The types of cookies used on our Website are as follows:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or cookies to comply with the law (e.g. such as to keep your information safe).
  • Analytical/performance cookies. These cookies are used only to help us to improve our Website over time, by giving us insights into how the various sections of our Website are used and how users interact with our Website, for example which pages visitors go to most often and whether they get error messages from web pages. The information collected is anonymous and statistical.
  • Functionality cookies. These cookies are used to identify unique visitors to our Website. If you log in to our Website, these are the cookies that allow us to remember who you are and what your preferences are so that we can provide you with access to pages personal to you, for example your choice of language or region. These cookies help keep your visit to the Website secure. These cookies can also enable enhanced, more personal features and to provide services you have asked for.
  • Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. These cookies collect the most information about users.
  • Session Cookies. These are cookies that are designed to ensure that your visits to our Website are as smooth as possible. Their main uses are:
    • Allowing us to identify your device as you use our Website, so that you are not treated as a new visitor each time you go to another part of our Website;
    • Ensure that the servers that we use to power our Website each serve an equal number of users, to help make everyone's browsing as swift and responsible as possible; and
    • Noting your browser's capabilities.

We have listed in the table below the specific cookies that we use and the purposes for which we use them, and we have also identified whether they are session cookies or persistent cookies.

'Session cookie' is a commonly used description for a cookie which stores information about user page activities to allow users to be recognized within a website so any page changes or item or data selection is remembered from page to page; whilst 'persistent cookie' is a commonly used description for a cookie which helps websites remember your information and settings when you visit them in the future.

We use the following cookies:

  • Cookie Name: connect.sid

Cookie Type: Authentication Session

  • Description: Server cookie used to store session data. This is a rolling cookie that updates it's expiration every time it's accessed. Data stored includes user ID, assets, and authentication information
  • Expiration: Indefinite
  • Cookie Name: auth_token

Cookie Type: Authentication Session

  • Description: Session cookie that stores user ID, claims, and scopes for user. This is used control what a user can see and access on the front end. Also controls whether a user is logged in or not
  • Expiration: Indefinite
  • Cookie Name: ajs_group_id

Cookie Type: Analytics / Performance Cookies

  • Description: New Relic that stores analytic and performance data. Used to gain insights into the web applications to ensure positive health.
  • Expiration: 1 year
  • External Link: https://segment.com/docs/legal/privacy/
  • Cookie Name: ajs_user_id

Cookie Type: Analytics / Performance Cookies

  • Description: New Relic that stores analytic and performance data. Used to gain insights into the web applications to ensure positive health.
  • Expiration: 1 year
  • External Link: https://segment.com/docs/legal/privacy/

Cookie Name: cookie_agreed

Cookie Type: Tracking

  • Cookie Name: has_js

Cookie Type: Tracking

  • Cookie Type: Analytics / Performance Cookies
    • Description: Google Analytics cookies collect aggregated statistical data to improve site presentation and navigation.
    • External Link: https://policies.google.com/technologies/cookies
  • Cookie Type: Analytics / Performance Cookies
    • Description: Simon Data cookies collect aggregated statistical data to improve site presentation and navigation.
    • External Link: https://www.simondata.com/privacy
  • Cookie Type: Tracking
    • Description: VWO cookie used to complete A/B testing to provide feedback and insight into the preferred user experience.
    • External Link: https://vwo.com/knowledge/what-are-the-cookies-stored-by-vwo/
  • Cookie Name: AdRoll, AdRoll Roundtrip
    • Description: AdRoll's software-as-a-service platform provides tools that personalize ad campaigns based on a visitor's shopping behaviour
    • External Link https://www.adroll.com/about/privacy

All information collected through the use of cookies is encrypted and we do not use cookies to collect information such as credit card numbers.

You can set your cookie preferences using your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of our Website features. For example, we use a cookie to remember your cookie preferences and so:
If you delete all of your cookies you will have to update your preferences with us again.

If you use a different device, computer profile or browser you will have to tell us your preferences again.

If you disable all cookies on your devices and or computers then this may significantly degrade the performance of our Website and/or mobile applications on your devices.

Web Beacons

Certain pages on our Website may contain "web beacons" (also known as Internet tags, pixel tags or clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page and the information in cookies set by the third party.

IP Addresses

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our Website visitors come. We also may use this information to enhance our Website.

Third Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Contact Us

We take our users' concerns seriously. If you believe that we have not complied with this Cookie Policy, or if you have any questions about our privacy practices in general, you may contact our Data Protection Officer either by post: Mike File, One Pre-Paid Way Ada, Ok 74820, or by email: mikefiles@legalshieldcorp.com. Please mark all email correspondence with: “FAO Data Protection Officer”.
If you have a complaint, please describe in as much detail as possible the ways in which you believe that the Cookie Policy has not been complied with. We will investigate your complaint promptly.
If you provide us with inconsistent preferences (for example, by indicating on one occasion that you consent to our use of cookies and on another by declining cookies), we will try to update your privacy preferences in a timely and accurate manner.