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Terms of Service

These Terms were most recently updated on 16 May 2019.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

WHAT’S IN THESE TERMS?

These website terms of use (the “Terms”) tell you the rules for using this website at www.legalshield.co.uk (the “Website”).

WHO WE ARE AND HOW TO CONTACT US

The website at www.legalshield.co.uk is operated by PPLSI Limited (“PPLSI”/“We”), a company registered in England and Wales under number 11011302, and our registered office and main trading address is at 4220 Nash Court, Oxford Business Park, Oxford, OX4 2RU, United Kingdom. Our VAT number is 294 2364 85.

To contact us, please email help@legalshield.co.uk or telephone our customer service line on 0330 124 4350

Please understand that reporting a concern about Website content does not guarantee that it will be removed from the Website.
We operate certain webpages on the Website for the benefit of our independent LegalShield Associates. If you wish to contact one of our LegalShield Associates please use the contact details published on the relevant webpages of that Associate on our Website.

BY USING THE WEBSITE YOU ACCEPT THESE TERMS.

By using the Website, you confirm that you accept these Terms as forming a binding agreement between us and you agree to comply with them. These Terms govern any use of the Website either as a guest or as a Member. If you are a Member, our Terms of Service applicable to the Plan or Plans for which you have subscribed will apply to the provision of our services to you.
If you do not agree with our Terms of Use you must discontinue your use of our Website and you must not use any of the content available on or through the Website.

You must be over the age of eighteen to use the Website.

We recommend that you print a copy of these Terms for future reference.

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These Terms refer to the following additional terms, which also apply to your use of the Website:
Our Associate Privacy Policy which is available here https://legalshield.co.uk/privacy-policy and which sets out how any personal information about you which is collected by a LegalShield Associate will be processed, including the purposes for which it will be used, and provides details of your data subject rights.

Our Acceptable Use Policy which is available here https://legalshield.co.uk/acceptable-use-policy and which sets out the permitted uses and prohibited uses of the Website. When you use the Website you must comply with this Acceptable Use Policy.
Our Cookie Policy which is available here https://legalshield.co.uk/cookie-policy and which sets out information about the cookies on the Website.

If you are a Member, our Terms of Service applicable to the Plan or Plans for which you have subscribed will apply to the provision of our services to you.

WE MAY MAKE CHANGES TO THESE TERMS

These Terms are subject to change. We reserve the right in our sole discretion to amend or otherwise update these Terms at any time without notice. Notification of any amendment shall be effected by posting the amended Terms on the Website and the amended Terms of Use shall then become effective immediately (unless otherwise stated), but no changes will be retrospective. Each time you wish to use the Website, please check these Terms to make sure that you understand the terms that apply at that time. Your continued use of the Website shall mean that you agree to be bound by these Terms as amended or otherwise updated

Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Web site

WE MAY MAKE CHANGES TO THE WEBSITE

We may update and change the Website from time to time to reflect changes to our products, our users’ needs and our business priorities.

WE MAY SUSPEND OR WITHDRAW THE WEBSITE

The Website is made available free of charge and We do not guarantee that the Website or any content on it, will always be available or will be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons with or without notice to you.
You are also responsible for ensuring that all persons who may access the Website through your internet connection and/or on your behalf are aware of these Term and the other applicable terms and conditions, and that they comply with them.

THE WEBSITE IS ONLY FOR USERS IN THE UNITED KINGDOM

The Website is controlled, operated, and administered by us from our offices within the United Kingdom and is directed to people residing in the United Kingdom and we make no representation that any Website content is appropriate or available for use at any other location outside the United Kingdom, and access to the Website from territories where the contents or products or services available through the Website are illegal is prohibited. If you access the Website from a location outside the United Kingdom, you are responsible for compliance with all local laws

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

Certain aspects of the Website require registration. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

You accept responsibility for all activities that occur under your username and/or password.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at help@legalshield.co.uk

HOW YOU MAY USE MATERIAL ON THE WEBSITE

We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others to content posted on the Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.
You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

DO NOT RELY ON INFORMATION ON THIS SITE

The content on the Website is provided for legal information only. It is intended for private use. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.

The information and services published on the Website may contain typographical errors or technical inaccuracies. We reserve the right to change or update such information without prior notice to you. We accept no liability or responsibility for loss which may arise from accessing or reliance on information and ideas contained in the Website, whether by any visitor to the Website or by anyone who may be informed of any of its contents.

The Website is designed primarily to provide general information about our products and services. It may may also offer general information about the law of England and Wales including in relation to our LegalDefence Plan but neither We nor any of our Associates provide legal advice, and your use of the WebSite does not create a lawyer-client relationship.

You must obtain professional advice before taking, or refraining from, any action on the basis of the content on the Website. Members who hold our LegalDefence Plan can seek professional advice from qualified lawyers in accordance with our Terms of Service for that Plan.

WE ARE NOT RESPONSIBLE FOR OTHER WEBSITES

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We do not endorse or approve and have no responsibility for or control over the content of any website to which the Website links including but not limited to any advertising, marketing, promotions, products or services available from such websites, nor for any loss caused by the use of or reliance on the content of such external websites

OUR RESPONSIBILITY FOR ANY LOSS OR DAMAGE SUFFERED BY YOU

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • If you are or become a Member, different limitations and exclusions of liability will apply to any liability arising as a result of the supply of any products to you, which will be set out in our Terms of Service applicable to the Plan or Plans for which you have subscribed.

Subject to the foregoing, by accepting these Terms you expressly acknowledge, understand and agree that your access and use of this Website is at your own sole risk and that your use of the Website is on an "as is" basis and as and when available. All warranties, conditions and representations, express or implied, including but not limited to, title, non-infringement, merchantability, quality, and fitness for purpose are hereby disclaimed to the fullest extent permitted by applicable law.

If you are a business user:

  1. We exclude all implied conditions, warranties, representations or other terms that may apply to the Website or any content on it.
  2. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, the Website or your use of or reliance on any content displayed on the Website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If any digital content we supply is defective and damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

UPLOADING CONTENT TO THE WEBSITE

Whenever you make use of a feature that allows you to upload material to the Website, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage We suffer as a result of your breach of warranty.

Any content you upload to the Website will be considered non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties in the ways described in our Associate Privacy Policy and Acceptable Use Policy.

If you are a Member then the rights you license to us in respect of any content you upload to the Website are described in our Terms of Service applicable to the Plan or Plans for which you have subscribed.

You are solely responsible for securing and backing up your content.

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that the Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

LINKING TO THE WEBSITE

You may link to the home page of the Website or to the home page forming part of the webpages of a LegalShield Associate on the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

The Website must not be framed on any other site.

We reserve the right to withdraw linking permission without notice.

The website from which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

These Terms, including their subject matter and their formation, are governed by and shall be construed in accordance with English law.

You and we both agree that the courts of England and Wales will have exclusive jurisdiction in respect of any disputes arising out of or in connections with these Terms and/or your use of the Website, except that if you are a consumer and a resident of Northern Ireland you may also bring proceedings in Northern Ireland and if you are consumer and a resident of Scotland, you may also bring proceedings in Scotland.

Should any dispute arise in relation to the supply of any products or services online which is not be resolved directly between you and us, there are a number of government approved and EU listed certified alternative dispute resolution service providers, including ProMediate (UK) Limited (www.promediate.co.uk) and others which can be accessed here http:ec.europa.eu/odr; but we are not obliged to and do not agree to have any such disputes handled by these providers.

OUR TRADE MARKS

You are not permitted to use any of our trade marks, whether or not registered, without our approval, unless they are part of material you are using as a Member as permitted under our Terms of Service applicable to the Plan or Plans for which you have subscribed.

Terms of Service - LegalDefence

https://legalshield.co.uk/legaldefence/terms-service 

Terms of Service - PrivacyDefence

https://legalshield.co.uk/privacydefence/terms-service